Frequently Asked Questions
We specialize in final-mile delivery solutions including white glove, room-of-choice, threshold, and curbside delivery, and cross-docking and warehousing solutions. Our team is trained to handle high-value, oversized, and bulky merchandise with precision and care from warehouse to final destination.
Diverse Logistics proudly offers last-mile delivery coverage, with strategically located warehouses and distribution partners across the U.S. Whether urban or rural, we’ve got you covered.
That’s our specialty. From treadmills to sectionals to full kitchens, we deliver and handle large, heavy, or high-value items every day. Our crews arrive equipped, trained, and ready to move your product safely no matter the shape or size.
We offer real-time delivery tracking and proactive status updates via SMS, email, or phone. You’ll receive a delivery window and alerts when the crew is en route.
Our delivery teams are trained to inspect every item before it leaves our warehouse. If damage does occur, we document it immediately, notify the appropriate parties, and support resolution based on your service level. Your reputation is safe with us.
We support a wide range of industries that rely on reliable, high-touch final mile logistics—furniture, appliance, mattress, and electronics retailers, e-commerce brands, fitness equipment companies, designers, and more. If it’s bulky, high-value, or customer-critical, we know how to deliver it.
Curbside delivery means your items are delivered to the curb or driveway of your home or business. It’s a fast, affordable option for receiving large or heavy products.
Threshold delivery means we deliver your item to the first dry, secure area of your home or business, such as the front door, garage, or building lobby.
Absolutely. With our room-of-choice delivery, we place items exactly where your customer wants them – no lifting, no guesswork.
What is white-glove delivery?
White-glove delivery is our most premium service. Our uniformed team delivers, unwraps, assembles, places your items exactly where they belong, removes all packaging materials, and hauls away old items. It’s turn-key service for a seamless, elevated delivery experience.
We understand that design is in the details. That’s why we offer deluxe delivery add-on options for clients who need white-glove care, reliable timelines, and impeccable presentation. From inspection, blanket-wrapped transport, and premium handling for fragile, custom, or high-value items, we help you protect your vision and your reputation – every step of the way.
Deluxing is the process of inspecting, blanket-wrapping, and premium handling of merchandise to ensure it’s in perfect condition when it reaches the customer. At Diverse Logistics, our deluxing services are part of our commitment to excellence.
Cross-docking is a fast, efficient logistics solution where incoming products are immediately sorted and loaded onto outbound trucks without long-term warehousing. It minimizes handling, speeds up delivery, and reduces storage costs. It’s ideal for fast-moving shipments and streamlined inventory flow.
Warehousing delivery involves storing your products at our secure, strategically located facilities, then distributing them as needed. It’s a great option for brands managing inventory surges, seasonal fulfillment, or multi-channel distribution. With real-time inventory visibility and flexible shipping options, we keep your supply chain moving.